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DMRC STATEMENT

DMRC STATEMENT
 
New Delhi, Dated: 05.08.2021


At present long queues of passengers are noticed outside the Metro Stations and passengers have to wait outside Metro stations before they are allowed to enter. Further, not all gates of stations are opened for entry. Only one gate on stations having less footfall and two gates at busy stations are opened. DMRC, from time to time, has clarified the reason for the above situation and it is once again clarified that though almost the entire fleet of DMRC trains are being put into operation by DMRC yet due to current guidelines only sitting is allowed inside the trains leading to reduced carrying capacity. With the entire fleet of DMRC with about 2000 coaches in operation, the total sitting capacity available is only about 1 lakh (2000X50). While during peak hours every day more than 2 lakh passengers come to the Metro stations. Since the number of sitting passengers space available is not enough to permit entry to all 2 lakh passengers, they are required to be regulated and consequently number of passengers who can be accommodated for sitting are only allowed. This will obviously lead to a large number of passengers having to wait outside the stations. In order to regulate the entry of the passengers, it is thus necessary to restrict the number of gates since if more gates are opened, it will be difficult to regulate the number of passengers inside the trains. This is the reason why limited number of gates are opened. In any case, opening of more gates will not help as the number of passengers allowed inside the train are limited to sitting only. More gates opening will only cause crowding and violations of social distancing norms inside the trains and stations. Recently, random incidents have also been reported from across the network during peak hours wherein, impatient passengers have tried to barge into the Metro stations breaking the queues, opening/damaging the gates forcibly, manhandling the DMRC and CISF personnel on duty, in abundant violation of Covid appropriate behaviour. Such acts not only cause law and order issue but also put lives of co-passengers and Metro officials at risk besides increasing the risk of Covid spread. Thus, in view of the current restrictions which permit Metro to offer only limited number of passengers, DMRC once again advises and appeals to the general public to travel during peak hours only when it is absolutely essential and as far as possible plan the journey during off-peak hours to avail better capacity than peak hours, avoiding long queues. 

Anuj Dayal Executive Director Corporate Communications DMRC

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