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DMRC : Facilities for differently abled passengers


Delhi Metro is perhaps India's first public transport system with adequate features for differently-abled persons. These include:

Signage at prominent locations are provided for disabled and mobility restricted passengers.

Seats in trains have been reserved for differently abled/senior citizens

Train door closing audio/visual indication. Next station and arrival with correct side platform announcements
In addition, station staff constantly monitors passenger movement and provides personal help to any differently-abled person who needs assistance.

DMRC received National Award for Outstanding Work in Creation of Barrier Free Environment for the Persons with Disabilities in the Year 2008.
  • DMRC receives around 80-85 requests/month through helpline(Helpline No.-155370) for assistance of persons with disabilities.
  • DMRC is committed to provide hassle free services to Persons with disabilities and we are associating with ‘Samarthyam’ an NGO, to improve further the accessibility of our stations & trains to Persons with disabilities.

List of hassle free access at Metro Stations


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